gift baskets – Gifttree 2017

GiftTree is one of the best gift delivery services we reviewed, with some interesting and fun baskets, plus some impressive luxury wine baskets. Its website is clear and logical, with information placed where and when you need it. For these and other reasons, it earns our Top Ten Reviews Bronze Award for gift baskets.

Website Convenience Features

GiftTree makes its baskets in-house, meaning it has employees dedicated to finding new and interesting items for its inventory and putting together baskets when ordered. While you cannot choose among items to create your own basket online, like some services allow, you can customize some baskets with additional items and personalize some with engraved items. For the occasion that needs a one-of-a-kind gift, you can call GiftTree’s customer service or fill out a form to request a basket made to your specifications.

You’ll find more than food, flowers and wines on this site. It has books, puzzles, plush animals and more, so your recipient can enjoy your gift long after the food has been digested.

The website is easy to use and loaded with information. The top and side menus let you search by occasion, type of contents, price range and recipient. You can then organize the listings by price or best-sellers. This gift basket website even sports a sliding bar to let you select a minimum and maximum price range, a great way to narrow down choices. Enlarged images, detailed information and customer reviews make it easy to learn everything about a product to make the best choice possible.

This site is secured by McAfee, which also verifies that transactions are secure, so you can feel safe using your credit card. If you prefer to use PayPal, GiftTree can accommodate that as well.

With delivery throughout Europe and the U.S., same-day shipping, and the ability to ship to locations other than an office or residence, this service has terrific gift basket delivery options. One excellent feature of the website is the ability to see a product’s earliest shipping date. When you’re viewing a product category, the site lists the earliest delivery date available below each product, so you can quickly gauge if a product fits your timeline.

Payment & Delivery

On the individual product pages, you can view shipping and delivery information for any particular product, allowing you to determine shipping costs without having to add the product to your shopping cart. Since shipping costs sometimes exceed the price of the gift, this placement means you can include shipping in your decision, rather than dealing with sticker shock after selecting the gift.

You can track products shipped via UPS or FedEx by using the site’s online order tracking service, although you must be a registered customer to access this feature.

This service has a fantastic variety of holiday gift baskets, from the usual fruits and cheeses to the unique Man Can, a pail with grooming products specifically for men. Other gift types include wine and champagne gifts, baked goods, and hand-delivered gifts such as balloon bouquets and fresh flowers. You’ll find gift towers and treasure chests, fine wines and everyday sweets, plus extra items like tea towels and engraveable keepsakes for a truly personal touch.

You’ll find gifts and baskets to suit just about any budget, from low-priced cookie towers to luxury wine baskets. It has gluten-free foods as well as a small selection of organic fruits. This site also has a selection of flowers and last-minute gifts that can reach your recipient within 24 hours after ordering.

GiftTree has the standard occasions and sentiments you find at most gift basket services. If you can’t find the occasion in the menu, you can use the search bar to pull up suggestions. The site caters to corporate clients, providing a vast assortment of luxury gift items appropriate for business settings and clientele. The site has a corporate services page, which has a form for large orders and a dedicated corporate sales team on hand to assist corporate buyers.

GiftTree ranks extremely high when it comes to customer service. The site offers a detailed and comprehensive customer service section. Not only does the site have plenty of useful information such as FAQs, customer testimonials and policies regarding returns and substitutions, but it also features a blog replete with gift ideas and tips. You can contact a company representative in several ways, including online chat support. Chat support isn’t something all gift basket services offer, and it’s a great convenience for online shopping.


The site has links to the company’s Facebook and Twitter profiles. You can also subscribe to the company’s email newsletter to receive special offers, discounts and information.

With its focus on gourmet gift baskets and personalized gifts, GiftTree is an excellent place for finding and sending a basket that’s sure to impress. Add excellent customer service with a website that is easy to navigate and aesthetically pleasing, and you’ve got one of the best gift baskets services.


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